现场服务技术员_慧瞻材料科技(上海)有限公司

Position Summary
This position will be responsible for providing assistance in Technical Service/Troubleshooting/Repair and Megasys Operation including container change-out at customer sites and ensuring that the site Technical Services and Operation are carried out per Versum Materials requirements and/or protocol(s). This position remains contactable 24/7 and is a member of Emergency Response for our customer sites and is active participation in customer meetings and/or audits. Responsible for Best Practice and Continuous Improvement implementation and compliance. Report submission, as required, pertaining to Technical Services and Operation activities. Work closely with commercial team to achieve targets. Business travel is required to fulfill services regionally.

Responsibilities
1. EH&S：
i. Annually EH&S KPI achievement
ii. Annually Safety Improvement Plan (SIP) participation.
iii. Annually EH&S training completion.
iv. Monthly BSP Participation.
v. Compliance Management (CM) and ITS compliance and participation.

2. Quality：
i. Annually Quality KPI achievement and participation.
ii. Annually Quality development plan completion.
iii. Annually Quality training plan completion.
iv. Quality audit findings improvement and action plans follow up.
v. Non-conformance reports investigation, action plan follow up.
vi. Related business urgency response operation.
vii. Customer Performance KPI Review completion.

3. Field Services and Operations Support
i. Related business urgency response operation.
ii. Safety and Technical Consultancy, troubleshooting support, service maintenance and/or repair activities
iii. Equipment Startup and Commissioning support including but not limited to specialty gas and precursor delivery and distribution equipment and associated monitoring system.
iv. Field Services and Project Management support.
v. AM/PM Operations support including but not limited to precursor container change, Specialty gas container change and daily log-in.

Qualification/Skill Required
1. Minimum a diploma is required. With background of Mechanical, Chemical or Electrical Engineering is preferred.
2. Minimum 1 years working experience in Semiconductor Industry, or any other related industries is preferred.
3. Learn expertise of equipment services aggressively.
4. Good communication and coordination skills.
5. Fluent in English writing and speaking is plus.
6. Candidate must successfully pass required physical screenings and pass qualification of pressure vessel operation based on the government requirement within 6 months after on board.
7. Business travel up to 3 months per year is expectation.

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